Carflow provide agile parking management solutions to retailers and landowner throughout the UK. We look to optimise space usage and maximise revenue while providing a frictionless experience for compliant motorists.
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WHAT WE DO
Carflow manage car parks throughout the UK providing parking control for a wide range of clients from large scale retail parks to small private sites.
We specialise in Automatic Number Plate Recognition (ANPR) camera systems. We believe ANPR systems to be the most efficient way of managing car parks as they reduce congestion at entries and exits, provide accurate and transparent enforcement and give the most useful data sets for landowners. Our aim is to be the most ethical operator in the market whilst enhancing parking compliance, optimising space utilisation & maximising revenue. |
CUSTOMER SERVICE
We understand that the management of car parks can be one of the biggest headaches for landowners. Carflow take over full management of parking enforcement, allowing landowners to focus on other things.
Our target is to enhance the value of parking facilities by optimising space usage and boosting revenue potential. We pride ourselves on our responsiveness to client needs, ensuring swift and effective support when it is needed. links to case studies??? |
“I cannot speak highly enough about Carflow and their operations at our shopping centre. Not only do Carflow provide an excellent service in ensuring parking spaces are available for customers to allow them to get in and out of the car park quickly, they also ensure my involvement with the car park is minimal so I can focus on the day to day management of the shopping centre.” |
DATA OFFERING
Carflow understands the power of data for businesses. We provide a comprehensive bespoke data offering to assist our clients’ business decision making processes.
- Landowners can use parking statistics to show how attractive their retail units are for tenants. - Retailers can use parking statistics to learn more about customers and make more informed staffing decisions. - Data can be used to optimise tariff structures in pay and display car parks and maximise revenue. Charts / Statistics showing - Improved compliance - Daily visits - Entries per segment (1 hour, 2 hours, etc.) - Check TOA / PTS statistics |
Quote here about customer using the data and finding it helpful |
ETHICAL CAR PARK MANAGEMENT
“Carflow’s system has reduced costs and increased income at our car park significantly. Carflow are also very fair in their dealings with motorists and any time we have asked them to cancel a parking charge, they have done so without question.” |
Carflow has a strong ethical code and an excellent reputation within the industry, evidenced by the fact that we have been elected by our peers to represent the private parking industry on the British Parking Association (BPA) Board.
We put our cases through rigorous manual processes to ensure that Parking Charge Notices are not issued in error. Our appeals process aims to give the motorist the benefit of the doubt to ensure there is no friction between our clients and their customers. 2. sustainability (efoy etc.) |
CUSTOMER QUOTES
"Before Carflow started operating at our shopping centre, local office workers and residents would park all day and block up spaces. Carflow's system eradicated this abuse, meaning parking spaces were always available for shoppers. From a shopping centre with over half the units empty, we have been able to attract marquee tenants such as M&S and Costa and the centre is now fully let."
- Managing Agent, Suburban Shopping Centre
“My business is dependant on appointments which often run over the maximum parking time limit. Carflow have always been very helpful in granting parking extensions for my customers and cancelling parking charges where necessary.”
- Shopping Centre Tenant
SALES QUERIES
Alternatively you can call us on +44 (0) 208 819 7451. Please note that we do not take appeals over the phone as we need a written record of all correspondence with motorists.
You can e-mail us at [email protected].
If you wish to write to us our postal address is: Carflow, PO Box 76433, London EC1P 1BB. Carflow is growing and is actively seeking talented and motivated individuals to join the team.
Please e-mail [email protected] with a covering letter and CV if you wish to be considered. |
Carflow is regulated by the British Parking Association and is a member of the Approved Operator Scheme.
Registered in England. Company Number 8583561. Registered Address: 128 City Road, London EC1V 2NX.
Privacy Policy | Modern Slavery policy | Complaints procedure
Registered in England. Company Number 8583561. Registered Address: 128 City Road, London EC1V 2NX.
Privacy Policy | Modern Slavery policy | Complaints procedure